HeadphoneOverreview

Sony WH-1000XM4

Near-unanimous praise for its quiet and a split over its sound: mainstream reviewers hear rich and fun, while measurers and many enthusiasts hear bloated bass that wants EQ.

89 sourcesUpdated
$350Typical US price

Score aggregates reviewer opinions across topics.

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Sony WH-1000XM4

The short version

What to know.

A 2020 wireless noise-cancelling over-ear whose noise cancelling is praised almost without exception, especially against low drone like engines and air conditioning. Most sources also find it light and comfortable for hours, though a minority of wearers find the cups shallow, warm or tight. The sound is where opinion splits. All seven measurement rigs show about 5 dB of extra upper bass around 100–200 Hz, most also show a dip through 2–4 kHz, and the top end reads bright or dark depending on the rig. Most mainstream reviewers hear that as warm, punchy and fun. Measurers, enthusiasts and a large share of Reddit and forum owners hear bloated bass that muddies the mids, and the near-universal fix is a bass cut in Sony's app EQ. Treble splits almost evenly, between smooth and detailed on one side and dull, veiled or prickly on the other. Soundstage, imaging, detail and dynamics draw mild praise with an 'it's still a consumer headphone' ceiling. Build divides critics, who call it solid, from owners, who report launch-batch cup hiss, hinge and headband failures and ANC screeching after a few years. Value was rated highly at discount prices, though the XM4 is now discontinued and hard to find new.

About this product

The 2020 flagship wireless noise-cancelling over-ear ($349.99 / £350 / AU$550 at launch). It has 40 mm drivers, Sony's QN1 noise-cancelling processor, DSEE Extreme upscaling, LDAC (no aptX), Bluetooth 5.0 multipoint, Speak-to-Chat and wear detection, and is rated for 30 hours with ANC on (38 off). It also works over the included 3.5 mm cable, powered or unpowered. This is not the older WH-1000XM3, the WH-1000XM5 (2022, flat-folding only) or the WH-1000XM6 (2025). Sony discontinued the XM4 in 2025 and is bringing it back in fall 2026 as the WH-1000XM4C ($300): the same folding design and noise-cancelling chip, with an updated sound profile, a 10-band EQ and Bluetooth 6. As of September 2026 the original sells in the US only as used or leftover stock, from about $240.

Sony's WH-1000XM4 arrived in 2020 as the fourth generation of the WH-1000X line, replacing the award-winning WH-1000XM3. For years it was the default answer when someone asked which wireless noise-cancellers to buy. It paired class-leading ANC with a light, fold-up design, and added multipoint, Speak-to-Chat and wear detection.

The XM5 and XM6 have since replaced it, and the XM4 spent its last years as a heavily discounted bargain before Sony discontinued it in 2025. It was popular enough that Sony is reviving it as the WH-1000XM4C. The argument around it has barely changed: nearly everyone rates the noise cancelling, but its warm, bass-heavy stock tuning divides mainstream reviewers from measurement-minded listeners.

A good fit for

  • Commuters and flyers who want strong noise cancelling against engine and train drone in a light headphone that folds up small
  • Listeners who like a warm, bass-forward sound, or who will spend a few minutes cutting the bass in Sony's app EQ
  • Anyone who can find one at a good used or clearance price and mainly wants ANC, comfort and multipoint convenience

Think twice if

  • You want neutral, detailed sound without touching an EQ, since the stock bass lift and presence dip are the main complaint
  • Your ears are large or sensitive to heat and pressure, because a minority find the cups shallow and the clamp firm
  • You make a lot of calls in noisy places, or need water resistance, aptX, or ANC while charging
  • You'd rather buy new with a warranty, since the original is discontinued and the retuned WH-1000XM4C is its successor

The reviewer consensus

Agreement &
disagreement.

7 / 12topics divide opinion
1 Strong agreement4 Mostly agree7 Divided opinions

Common ground6

  • Noise cancelling is excellent, among the best of its generation, and strongest against low, steady drone like engines, trains and air conditioning.
  • Every measurement rig shows about 5 dB of extra upper bass around 100–200 Hz, and most also show a dip through 2–4 kHz.
  • The sound responds well to EQ, and a bass cut in Sony's app is the most common recommendation.

Points of contention7

  • Tonality: 'warm, rich and fun out of the box' vs 'coloured, V-shaped and muddy until EQ'd'. Mainstream reviewers mostly take the first view; measurers and enthusiasts the second.
  • Bass: 'deep, punchy and controlled' vs 'bloated upper bass that bleeds into the mids'.
  • Mids: 'clear vocals, warm instruments' vs 'clouded lower mids and recessed vocals'.

A closer listen.

12 topics · 7 divided
Left: criticalRight: positiveTighter lines: more agreement

Isolation

PositiveStrong agreement
Reviewer sentiment42 supporting sources
CriticalNeutralPositive

Band: opinion spread · Dot: weighted average

The clearest agreement of all: every source that rates the noise cancelling calls it excellent, and most call it best- or near-best-in-class, especially against low, steady drone like engines, trains and air conditioning. The caveats are small and consistent. Sudden or high-pitched sounds (voices, dishes, keyboards) still get through, the ANC adds a faint hiss, and Bose's rivals edge it in some tests.

“They excel at blocking out external noise across the entire frequency spectrum”

RTINGS

“Once I turned on NC, it zeroed that noise out like it never was there.”

Audio Science Review (amirm)

Measured

TechGearLab measures an average 27 dB of ANC reduction (31 dB for the XM5). ASR found the headphone passively removes about 80% of noise before NC takes out the rest, with no effect on irregular sounds. SoundGuys' charts show the XM4 beating the newer XM5 by 1–5 dB from 120 to 600 Hz while the XM5 wins elsewhere. RTINGS rates isolation outstanding with a little leakage at high volume. On Amazon, 'Noise cancellation' draws 2,276 positive mentions to 457 negative.

Link to this topic

The hardware

Specifications.

Checked

Design

Type
Closed-back over-ear
Drivers
1 × 40 mm dynamic (Aluminum-coated LCP diaphragm, CCAW voice coil)

Electrical

Sensitivity
105 dB/mW
Frequency response
4 Hz – 40 kHz

Connection

Cable
Detachable, single-entry, 1.2 m
Plugs supplied
3.5 mm
Bluetooth
Bluetooth 5.0SBC, AAC, LDAC
Noise cancelling
Yes
Battery
30 h
Wired input
Yes

Sensitivity is measured with the unit powered on; powered off it falls to 101 dB/mW. Manufacturer-published figures, not measurements · from sony.co.uk.

Follow the evidence

Sources 89

1–6 of 89 sources

Read with context

Limitations & method.

As of

What to keep in mind 7

  1. This is a read of where opinion stands as of September 2026. The XM4 has been discontinued, its successors (the XM5 and XM6) have moved the field, and Sony's retuned WH-1000XM4C revival is due later in 2026, so value comparisons will keep shifting.

  2. Nearly everyone agrees the stock sound is bass-heavy and that EQ changes it a lot. How it sounds to you depends on whether you adjust it, and on getting a good seal.

Where to buy Product & retailer links

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